I ship the stuck stuff
Product & Design Leader - I build WITH operators, not for them
When ops teams co-create their tools, the stuck stuff ships
What I Do
Build WITH the Experts: Ops teams design their own tools through working prototypes
Ship in Weeks, Not Years: Discovery through building, not documentation
Convert Skeptics to Champions: "You never listen" → "We built this together"
Track Record
CCAoA: 4 years stuck → 9 releases in 3 months
Jitjatjo: Facing bankruptcy → Enterprise-ready in 6 months
Mandarin Oriental: Strategy decks → 12 shipped products
League: $2.8M consultancy built on shipping, not strategizing
Recent Insights
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Document Verification: What Actually Works
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The Death of the Design Committee
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The code is easy. The humans are hard
See how I've helped organizations transform:
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Breaking Government Stagnation
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Enterprise SaaS Transformation
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Hospitality Digital Overhaul
"That dashboard blew my mind... When I saw that real-time analytical thing, I was like, 'That's it. There it is."
Senior Director of Operations
Military Programs